This category contains 4 posts

Tel-Mate Billing Issue

Oregon CURE received the following correspondence on 2-14-14. Tel-Mate has identified a call billing issue that overcharged a portion of the adults in custody (AIC). Tel-Mate has credited the accounts of the AICs, family, and friends that were impacted by the error. All calls within the United States should be $.16/minute and all international calls … Continue reading

Update – Video Call Cost

Check with Tel-Mate periodically for specials.  According to one of our members, a video call scheduled for Sunday, January 26, will cost $9.00 for 30 minutes instead of the standard rate of $19.60 for 30 minutes.

FREE Video Call

Tel Mate is offering one free 30 minute video phone call to all adults in custody.  If you haven’t had a call yet – you may want to give it a try this month.  We believe the offer is good through the 24th of January. One of our members suggests the following:  “I find it easier … Continue reading

Holiday Pricing for Video Interactive Calls

If you haven’t yet tried a video phone call – now is a good time – the cost is less than 50% of the normal rate and it really is a good experience., particularly for those of us who have to drive almost 800 miles round trip – and travel over 3 mountain passes for … Continue reading